NeoBund AIGC Terms of Service

Effective Date: December 19, 2025

 

Welcome to NeoBund Services!

 

To better serve you, please carefully read the **NeoBund AIGC Terms of Service** (hereinafter referred to as "these Terms"). This website is operated by Niubang Technology Limited, a company incorporated in the Hong Kong Special Administrative Region (hereinafter referred to as "we", "us" or "NeoBund"). Before registering on the website www.neobund.ai and any client applications provided through this website (collectively referred to as the "Official Website") or using the AI marketing video generation and related products or services provided by us through the Official Website (hereinafter referred to as the "Services", excluding any services provided by third parties through the Official Website), you must carefully read and fully understand these Terms. These Terms constitute the basic usage rules that you shall accept and abide by when accessing the Official Website and using the Services. Important provisions such as exemption or limitation of liability clauses are highlighted in bold for your attention. By using the Official Website or the Services, you are deemed to have fully understood these Terms and agreed to be bound by them.

 

## 1. Account Management

### 1.1 Account Registration and Activation

1.1.1 To use the Official Website and the Services, you must register a user account ("Account") in accordance with the requirements of the Official Website and set a password that meets security requirements. Your Account and password are the credentials for you to log in and use the Official Website and the Services as a registered user.

 

1.1.2 Your registration information and other user information shall not contain any illegal or inappropriate content. You shall not register an Account in the name of others without their permission, nor shall you maliciously register Accounts on the Official Website. Otherwise, we reserve the right to refuse registration. During the account registration process, you shall comply with applicable laws and shall not engage in any acts that harm national interests, damage the legitimate rights and interests of other natural persons, legal persons or unincorporated organizations, or are harmful to social morality. We have the right to review the registration information you submit. If we find that a user has registered an Account with false information, or the Account registration information contains illegal, inappropriate or other non-compliant content, we have the right to take measures such as suspending use, freezing the Account, canceling the Account, refusing registration, reclaiming the Account, or suspending or terminating the provision of Services without prior notice at our discretion.

 

1.1.3 You undertake to activate the Account under these Terms with your true identity. You shall fill in and submit true, legal and valid materials and information (collectively referred to as "Materials") in accordance with the registration process on the Official Website.

 

1.1.4 In accordance with applicable laws, we have the right to review the Materials you submit. If the Materials you submit are inaccurate, untrue, non-standard, illegal or we have reasonable grounds to suspect that they contain the aforementioned content, we have the right to take measures such as suspending use, freezing the Account, canceling the Account, refusing registration, reclaiming the Account, or suspending or terminating the provision of Services without prior notice at our discretion. Any losses arising therefrom shall be borne by you.

 

1.1.5 To protect account and transaction security, we may require you to provide additional information for further qualification verification. Your Account can only obtain access to the Official Website and use of the Services after passing such verification. You hereby authorize us to verify your true identity and qualifications by ourselves or through third-party verification institutions and obtain your relevant Materials.

 

### 1.2 Account Security

1.2.1 Your Account is the unique identifier for all your activities on the Official Website. You are responsible for maintaining the security and confidentiality of your Account and password, and shall bear full legal responsibility for all activities conducted under your registered Account, including but not limited to any data modifications, statements, payments, video generations and other actions you perform through the Official Website. You shall attach great importance to the confidentiality of your Account and password and shall not disclose your Account and password to others under any circumstances. We will never proactively ask for your Account password (except when you request us to troubleshoot or resolve issues through your Account). If you discover any unauthorized use of your Account or any other security breach, you shall immediately notify us through the online customer service on the Official Website. We will assist you in freezing your Account, changing your password or taking other security measures. You understand and accept that it takes time for us to act on your request, and we shall not be liable for any losses or other consequences incurred before we take action.

 

1.2.2 Your Account is for your personal use or for use by authorized employees of your enterprise only. Without our written consent, you shall not gift, lend, rent, transfer, sell or otherwise permit others to use your Account in any form. If we discover or have reasonable grounds to believe that the user is not the Account registrant or their authorized employee, we have the right to immediately suspend or terminate the provision of Services to the registered Account or cancel the Account for security purposes.

 

1.2.3 We support enterprise sub-account functionality, which allows you to authorize all or part of your operation permissions for the Services to one or more designated authorized sub-accounts. In such cases, all operations performed under any authorized sub-account shall be deemed as actions performed by you through your own Account. You understand and agree that the use of the sub-account management function is the result of your own independent and prudent judgment. All operations performed under the authorized sub-accounts and the consequences arising therefrom shall be borne by you in full, including any fees that may be incurred. You may disable any sub-account at any time, and all content created by sub-accounts belongs to the main Account.

 

1.2.4 If an enterprise entrusts an individual to manage an Account registered in the enterprise's name for business needs, it shall exercise proper permission control and complete internal handover and password changes when management personnel change to ensure enterprise account security.

 

1.2.5 If you lose your Account or forget your password, you may request to retrieve your password through the password recovery channels provided by us. If recovery fails, you may contact us through the online customer service on the Official Website for assistance. Our password recovery mechanism only verifies the consistency between the information filled in the appeal form and the system records, and cannot identify whether the appellant is the true authorized user of the Account. We specifically remind you to keep your Account and password safe. You should log out securely after use. We shall not be liable for account theft or password loss caused by malicious attacks by others, your own inadequate security measures (including but not limited to disclosing your Account, password and all registration information to third parties, sharing the same Account with multiple people, installing illegal or unknown programs, providing devices with logged-in Accounts to others, etc.) or other force majeure events.

 

### 1.3 Account Freezing

Your Account (all or part of its permissions or functions) may be frozen (e.g., restricted from video generation function) under the following circumstances. We may notify you by email, in-site message or system notification as appropriate:

(1) For the needs of the operation and transaction security of the Official Website or the Services;

(2) Violation of these Terms or other applicable agreements for the Services you use;

(3) Violation of national laws, regulations and relevant provisions;

(4) You have been complained by others and the complainant has provided relevant evidence, while you have failed to provide appropriate counter-evidence in a timely manner as required;

(5) We have reasonable grounds to believe that there are abnormalities in your Account operations;

(6) Freezing required by state authorities (including but not limited to courts, procuratorates, public security organs, etc.);

(7) Disputes over the ownership of Account usage rights;

(8) We reasonably determine that your Account has engaged in other acts of the same nature as the above or has incurred similar risks as the above; or

(9) Other circumstances stipulated in these Terms.

 

### 1.4 Account Appeal

1.4.1 In the event of Account freezing or cancellation, you may contact us through the online customer service on the Official Website to apply for unfreezing or cancellation. However, for your account security, you shall provide relevant information or documents (including but not limited to relevant identity documents) as required for our verification. You fully understand that your appeal is not necessarily approved, and we have the right to decide whether to grant your appeal request in accordance with the relevant rules of the Official Website.

 

1.4.2 You understand and agree that if you refuse to truthfully provide identity certificates and relevant materials (including supplementary materials we require you to provide) or fail to pass our verification, we have the right to freeze such Accounts for a long time and restrict part or all of their functions for a long time.

 

### 1.5 Third-Party Account Registration and Binding

1.5.1 You may choose to register and log in to NeoBund by authorizing NeoBund to obtain information from your legally owned third-party accounts supported by the Official Website. In some service scenarios, NeoBund supports you to associate and bind such third-party accounts with your NeoBund Account to implement convenient functions such as one-click login and real-name authentication (subject to the detailed rules and instructions of the corresponding service scenarios).

 

1.5.2 To ensure your account security, you shall ensure that the third-party accounts you apply for binding do not violate any national laws and regulations or infringe upon the legitimate rights and interests of any third party, and shall prudently manage account binding relationships. When any account is changed or canceled, you shall promptly unbind it as prompted by NeoBund, or initiate a synchronous change or cancellation process for the other account in accordance with the service rules and procedures of NeoBund or the third party. NeoBund shall not be liable for any leakage of account information, personal information or asset loss caused by your failure to properly manage account authorization or binding relationships.

 

## 2. Use of the Official Website and Services

2.1 You shall prepare your own terminal devices related to the Services (such as computers, mobile phones, storage devices, network devices, etc.) to use the Official Website and the Services. Once you log in and access the Official Website through such terminal devices, you are deemed to have used the Official Website and related Services.

 

2.2 The Services we provide include: online self-service AI marketing video generation, AI script automatic generation service, AI voice-over/subtitle generation service, enterprise customized marketing video delivery and semi-hosted delivery, and API interface calling service. Different subscription plans have different service permissions, subject to the real-time plan descriptions published on the Official Website.

 

2.3 If you engage in business activities such as website operation, application/software/service operation, or advertising placement through the Official Website and the Services, you shall obtain the corresponding business qualifications in accordance with legal requirements. We have the right to require you to provide written proof of the relevant business qualifications for review according to the type of service you subscribe to. If you fail to provide the required qualification certificates in a timely manner, we have the right to refuse to register the relevant Account, or restrict, freeze, cancel or reclaim the relevant Account. Any losses arising therefrom shall be borne by you.

 

2.4 To improve the Services and ensure the security and stability of the Official Website operation, we will conduct inspections, maintenance, upgrades or optimizations of the Official Website and related equipment, systems, software, AI models, etc. from time to time. Such routine maintenance may cause interruption or suspension of the Official Website or the Services within a reasonable time. We will try to notify you in advance of planned routine maintenance. In case of unplanned maintenance caused by force majeure or faults of basic operators, we will notify you in a timely manner after the occurrence of such events.

 

2.5 You shall properly configure and use the Official Website and the Services, and take appropriate security measures on your own to protect and back up the data you store in the Official Website and the Services, or collect, store, use, process, transmit, provide, analyze, transfer, distribute, disclose and/or delete (collectively referred to as "Process") through the Official Website and the Services ("Customer Data"). You declare and warrant that the algorithms, models, data, products and services you access to the Official Website and the Services are secure, stable and effective, and will not cause damage to the relevant systems of us and/or our affiliates, nor will they cause damage to the data of us and/or our affiliates or other third parties. Any security vulnerabilities caused by Customer Data or caused by your failure to use the Official Website or the Services in accordance with these Terms shall be borne by you.

 

2.6 As necessary to provide you with products and services, we may arrange our affiliates or service providers to provide you with all or part of the Services and grant them the necessary access rights to service information, depending on the actual products and services you use. Rest assured, we will take necessary compliance measures to protect your information security.

 

2.7 The Official Website and the Services may include or link to information, products, code, software and/or other services provided by third parties (including websites, collectively referred to as "Third-Party Products"). If you obtain or use Third-Party Products through the Official Website or the Services, you shall evaluate whether such Third-Party Products meet your requirements on your own and decide whether to accept the agreements and rules applicable to the Third-Party Products according to your own situation. We specifically remind you that these Terms and other agreements and rules related to the Official Website and the Services do not apply to any Third-Party Products. Disputes arising from your use of Third-Party Products shall be resolved between you and the relevant third party.

 

2.8 In some cases, to help you use the Official Website and the Services more conveniently, we may display relevant reference codes or software (if they are third-party open source software, you shall comply with the relevant usage requirements of the third-party open source software). Based on the usage instructions on the corresponding display page, such codes or software may allow you to download, conduct secondary development and other related operations. You confirm and undertake that the intellectual property rights of such codes or software belong to us, and you shall clearly indicate the right holder when using them. Meanwhile, we are not responsible for whether you can use such codes or software, nor for the work and consequences of your use of such codes or software.

 

## 3. Prohibited Acts and Illegal Content

3.1 You shall not engage in the following acts when accessing or using the Official Website, or allowing others to access or use the Official Website, nor shall you provide convenience for such acts:

(1) Using technical or other means to adversely affect the normal operation of the Official Website or the Services, including but not limited to:

  1. Using any plug-ins, add-ons, systems or third-party tools not authorized or permitted by us to damage, modify or otherwise affect the Official Website and the Services, including but not limited to occupying a large amount of NeoBund system or network bandwidth, computing resources, causing heavy load to the NeoBund system or the networks, servers, products or applications of other users of the Official Website or the Services, and affecting system smoothness;
  2. Violating the operating regulations of networks, equipment or services connected to our network, and conducting unauthorized access, theft, interference or monitoring of the Official Website or the Services;
  3. Engaging in any act that changes or attempts to change the system configuration provided by the Official Website or the Services or compromises system security;
  4. Copying, imitating, modifying, translating, adapting, lending, selling, sublicensing, disseminating, publishing or transferring the Services on the Internet, or conducting reverse engineering, reverse assembly, compilation or other means to damage, decipher or attempt to discover the source code of the Official Website or the Services; or
  5. Maliciously registering accounts, including but not limited to frequent and batch registration of accounts.

(2) Accessing the Official Website or the Services for the following purposes:

  1. Building a competitive product or service;
  2. Copying any features, functions or graphics of the Services; or
  3. Conducting or disclosing any benchmark tests, security tests or performance tests of the Services.

(3) Engaging in any acts endangering network security (including Official Website security) or disrupting Internet order using or targeting the Official Website or the Services, including but not limited to:

  1. Activities such as illegally intruding into others' networks, interfering with the normal functions of others' networks, or stealing network data;
  2. Producing, publishing or disseminating programs or tools used for activities endangering network security such as intruding into networks, interfering with normal network functions or protective measures, or stealing network data;
  3. Providing technical support, advertising promotion, payment settlement and other assistance to others knowing that they are engaged in activities endangering network security;
  4. Using unauthorized data or accessing unauthorized servers/accounts;
  5. Entering public computer networks or others' computer systems without permission and deleting, modifying, adding or storing information;
  6. Attempting to probe, scan or test the weaknesses of the Official Website system or network without permission;
  7. Sending, uploading, storing or disseminating computer codes, files, scripts or programs ("Programs") with viruses, worms, Trojans or other harmful components, Programs that meet the characteristics of malicious software published by the Internet Society of China, or similar Programs designed to adversely affect the operation or security of any computer hardware or software (collectively referred to as "Harmful Programs") or other acts that disrupt normal network information services;
  8. Forging TCP/IP packet names or partial names.

(4) Acts violating laws, these Terms, other rules of the Official Website or infringing upon the legitimate rights and interests of others, such as:

  1. Engaging in fraud, false or misleading acts, or infringing upon any legitimate rights and interests of others such as intellectual property rights, deleting, concealing or altering others' rights management electronic information and ownership statements, or intentionally circumventing or destroying technical measures taken by others to protect intellectual property rights; or
  2. Engaging in any business that causes you to be frequently attacked (including but not limited to DDoS attacks) and fail to correct your behavior in a timely manner, or fail to eliminate the impact as required by us, thereby affecting us or others.

(5) Accessing the Official Website or any part of the Official Website without proper authorization, or attempting to do so; or

(6) Other harmful or inappropriate acts.

 

3.2 You shall ensure that the content you develop, produce, utilize, upload, comment on, publish, disseminate, store or share (collectively referred to as "Produce") using the Official Website and the Services (including but not limited to content uploaded to the Official Website that is not publicly shared) does not violate these Terms and complies with applicable laws, and shall be responsible for its legality, accuracy, completeness and reliability. You shall not use the Official Website or the Services to produce the following information:

(1) Opposing the basic principles established by the Constitution;

(2) Endangering national security, disclosing state secrets, subverting state power or undermining national unity;

(3) Harming national honor and interests;

(4) Distorting, defaming, desecrating or denying the deeds and spirit of heroes and martyrs, or infringing upon the names, portraits, reputations or honors of heroes and martyrs by insult, slander or other means;

(5) Advocating terrorism or extremism or inciting the commission of terrorist or extremist activities;

(6) Inciting ethnic hatred or ethnic discrimination and undermining ethnic unity;

(7) Inciting regional discrimination or regional hatred;

(8) Undermining the state's religious policy and propagating cults and superstition;

(9) Fabricating and spreading rumors or false information to disrupt economic and social order and undermine social stability;

(10) Disseminating or spreading obscene, pornographic, gambling, violent, murderous, terrorist or criminal instigating content;

(11) Endangering network security or using the network to engage in activities endangering national security, honor and interests;

(12) Insulting or defaming others and infringing upon others' reputation, privacy and other legitimate rights and interests;

(13) Conducting violent intimidation or threats against others or engaging in doxxing;

(14) Spreading obscenities and damaging public order and good morals;

(15) Infringing upon others' privacy rights, reputation rights, portrait rights, intellectual property rights and other legitimate rights and interests;

(16) Excessive marketing information or spam;

(17) Infringing upon the legitimate rights and interests of minors or harming the physical and mental health of minors; or

(18) Other information that violates laws, public policies, public security or public order and good morals, interferes with the normal operation of the Official Website or infringes upon the legitimate rights and interests of other users or third parties.

 

3.3 You understand and agree that the AI large language models we call have their own content restriction rules, and the content you generate using the Services must comply with such rules at the same time. We shall not be liable for any service interruption or failure caused by your generated content violating the content restriction rules of the AI large language models.

 

3.4 When using NeoBund products and services, you shall ensure that all your qualifications, capabilities, business activities and products comply with the requirements of local laws, regulations and policies.

 

## 4. Privacy and Protection of User Information

4.1 We attach great importance to the protection of user information and will diligently and prudently protect the security of user information. These Terms constitute the agreement between us and you regarding the processing of personal information.

 

4.2 We will collect and store the following user data:

(1) Account information: including your username, password, email address, real-name authentication information, etc.;

(2) Payment information: including your payment records, transaction vouchers, etc.;

(3) Uploaded materials: including all files you upload to the Official Website such as pictures, videos, audios, scripts, brand logos, etc.;

(4) Generated videos: including all videos, scripts, voice-overs, subtitles and other content you generate through the Services;

(5) Usage behavior data: including your login time, operation records, generation records, subscription records, etc.

 

4.3 We store all your data indefinitely. Even if you cancel your Account, we still reserve the right to retain all your data for compliance, audit, dispute resolution and other purposes.

 

4.4 We will not share your user data with any third party unless:

(1) Obtaining your explicit consent;

(2) As necessary to perform these Terms;

(3) In accordance with the requirements of laws and regulations or the instructions of state competent authorities;

(4) To protect the legitimate rights and interests of us, other users or the public.

 

4.5 We will take reasonable technical and administrative measures to protect the security of your user data. However, you understand and agree that no security measure is absolutely perfect, and we cannot guarantee the absolute security of your data.

 

## 5. Intellectual Property Rights

5.1 Without our written consent, you shall not display or use the trademarks, service marks, trade names, shop names, domain names, website names or any other distinctive brand features ("Marks") owned by us or our affiliates, alone or in combination with other means. Nor shall you disclose us or our affiliates as your case or partner in your websites, client applications, news media, capital markets or other public occasions. The aforementioned Marks include but are not limited to "NeoBund", "Niubang Technology", "www.neobund.ai".

 

5.2 The ownership and intellectual property rights of the content provided by NeoBund on the Official Website and related Services (including but not limited to software, technology, programs, web pages, text, pictures, images, audios, videos, charts, layout designs, electronic documents, analysis reports, AI models, etc.) belong to NeoBund and its affiliates. The copyright, patent rights and other intellectual property rights of the software on which NeoBund relies to provide related Services belong to NeoBund and its affiliates. Without the permission of NeoBund, no one shall use them without authorization (including but not limited to monitoring, copying, reprinting, disseminating, spreading, broadcasting, displaying, selling, licensing, mirroring, uploading or downloading the content on the Official Website and related Services through any robots, spiders or other programs or devices).

 

5.3 Any organization or individual who believes that the content on the Official Website, such as reprinted articles or published service information, may infringe upon their legitimate rights and interests may contact us through the online customer service on the Official Website and submit a written notice of rights and relevant proof of rights. We will handle it in accordance with the law as soon as possible after receiving a qualified notice from the intellectual property right holder.

 

5.4 The intellectual property rights of any materials you upload through the Official Website (including but not limited to pictures, videos, audios, scripts, brand logos, etc.) belong to you or the original copyright owner. You undertake and warrant that you have legitimate rights to the uploaded materials, and your act of uploading materials does not infringe upon any intellectual property rights or any other rights of any third party. Any infringement disputes arising from your uploaded materials shall be borne by you in full.

 

5.5 The copyright of all content you generate through the Services (including but not limited to videos, scripts, voice-overs, subtitles, etc.) belongs to NeoBund. We hereby grant you a worldwide, perpetual, irrevocable, free, non-exclusive commercial use right. You may use the generated content for any legitimate commercial purposes, including but not limited to advertising placement, social media dissemination, e-commerce platform display, etc.

 

5.6 You understand and agree that your use of the generated content shall not violate these Terms and applicable laws and regulations. Any infringement disputes or other legal liabilities arising from your use of the generated content shall be borne by you in full. Under no circumstances shall we be liable for any infringement of the generated content.

 

5.7 You understand and agree to authorize us to use your name, trademark and logo in our sales, marketing and other promotional materials and activities, but only to indicate that you are our customer or partner.

 

## 6. Fees and Payment

6.1 Our Services adopt a monthly/annual subscription billing method. Different subscription plans have different video generation times and other service permissions. The specific plan content and prices are subject to the real-time information published on the Official Website.

 

6.2 You need to purchase/subscribe to the Services before using the corresponding service functions. We do not provide any form of credit service, and there is no overdue payment situation.

 

6.3 **All subscription fees are non-refundable once paid.** Regardless of whether you actually use the subscribed Services or whether you are satisfied with the generated videos, we do not provide any form of refund.

 

6.4 We provide auto-renewal function, which is provided by cooperative third-party payment institutions. If you enable auto-renewal, your subscription service will be automatically renewed before expiration. You may cancel auto-renewal at any time in your payment service account.

 

## 7. Violation Handling

7.1 In response to your violation of these Terms, we have the right to conduct an investigation and take measures such as warning, immediately stopping the transmission of information, deleting content, restricting part or all of the Account functions, freezing the Account until permanently closing the Account, or taking further legal actions as appropriate. We have the right to announce the handling results and decide whether to restore the Account use according to the actual situation. For acts suspected of violating laws or committing crimes, we have the right to keep relevant records and report to the relevant competent authorities in accordance with the law and cooperate with the investigation of the relevant competent authorities. We reserve the right not to return deleted content.

 

7.2 We respect and protect the intellectual property rights, reputation rights, name rights, privacy rights and other legitimate rights and interests of legal persons and citizens. If we or our affiliates are required to bear compensation liability or suffer relevant penalties from any third party due to your illegal or violation acts, you shall fully compensate all losses suffered by the relevant subjects, including but not limited to compensation, fines, attorney fees, litigation fees, etc.

 

## 8. Disclaimer

8.1 You understand and agree that you may encounter the following situations that cause service interruption during the use of the Official Website and the Services. We will actively cooperate with relevant departments to resolve them in a timely manner. However, we shall be exempted from liability for any losses caused to you thereby:

(1) Force majeure events, including but not limited to natural disasters, government acts, enactment or adjustment of laws, strikes (excluding internal labor disputes of either party), unrest, computing power interruption, AI model failures, third-party cloud service interruptions and other objective situations that cannot be foreseen, avoided or overcome;

(2) Reasons of basic operators, including but not limited to technical adjustments by telecommunications departments, damage to telecommunications/power lines by others, installation, transformation or maintenance of telecommunications networks/power resources by telecommunications/power operators;

(3) Network security incidents, such as damage by computer viruses, Trojans or other malicious programs, or hacker attacks;

(4) Your use of the Official Website or the Services in ways other than those stipulated in these Terms or the applicable agreements for the relevant Services;

(5) Your improper operation or failures of your computer software, systems, hardware, communication lines or other third-party resources;

(6) Your generated content violating the content restriction rules of the AI large language models we call;

(7) Other situations that cannot be attributed to our fault or that we cannot control or reasonably foresee.

 

8.2 You understand and agree that the Official Website and the Services are provided in accordance with the current technology and conditions, and we cannot guarantee that the Official Website and the Services are flawless. **We do not guarantee that the content generated by AI will fully meet your expectations, nor do we guarantee the accuracy, legality or applicability of the generated content.** You must review all generated content on your own and bear full responsibility for the use of the generated content. Any losses caused by factual errors, violations of advertising laws, non-compliance with platform rules or any other problems in the AI-generated content shall be borne by you in full.

 

8.3 We will use our best commercial efforts to ensure the continuity and security of the Official Website and the Services. Meanwhile, you understand and agree that we are not responsible for any problems caused by Third-Party Products, nor do we make any express or implied warranties regarding the following matters:

(1) The Official Website and the Services are uninterrupted, timely, secure or error-free;

(2) Your use of the Official Website and the Services will fully meet your requirements and usage purposes;

(3) We will or have the ability to correct all defects or errors of the Official Website;

(4) The Services of the Official Website will be compatible with your content or any other hardware, software, systems, services or data not provided by us;

(5) The Official Website and the Services will not be damaged by malicious programs or hacker attacks; and

(6) Other situations that we cannot control or reasonably foresee.

 

8.4 We do not need to notify you in advance of changes in generation effects caused by AI model updates or algorithm adjustments, nor shall we be liable for any losses arising therefrom.

 

8.5 The content reprinted on the Official Website is for the purpose of conveying more information only and does not mean that we endorse its views or confirm the authenticity of its content. There may also be links to third-party websites on the Official Website. We provide these links only for convenience of access and do not mean that we endorse or recommend such information. We do not guarantee that the information, data or suggestions pointed to by these links are accurate, complete or reliable.

 

8.6 Except as otherwise agreed in writing, we shall not be liable for any indirect, incidental, special or punitive damages and losses (such as profits, opportunities, third-party fees, goodwill or damages, etc.) to you, regardless of whether based on contract, warranty, tort or any other theory of liability, and regardless of whether we knew or should have known the possibility of such losses or damages.

 

## 9. Confidentiality Obligations

9.1 Both parties shall bear confidentiality responsibilities for the trade secrets of the other party obtained during the cooperation process. Trade secrets include but are not limited to the user's marketing plans, customer information, technical data, financial information, as well as NeoBund's technical details, business models, pricing strategies, etc.

 

9.2 Without the written consent of the other party, neither party shall disclose the trade secrets of the other party to any third party. This confidentiality obligation shall remain valid after the termination of these Terms.

 

## 10. Notices and Delivery

10.1 You shall provide us with true and valid contact information. If your contact information changes, please update it with us in a timely manner. If you fail to obtain business notifications, customer service, complaint handling, dispute coordination, technical support and other situations in a timely manner due to false, invalid or untimely updated contact information, you shall bear the corresponding consequences and responsibilities.

 

10.2 We will send you various information related to the Official Website and the Services (including but not limited to updated service rules, service upgrades, computer room decommissioning, migration, advertisements, etc.) through one or more methods such as web page announcements on the Official Website, system notifications, in-site messages, and emails. Any contact address, email address and/or other contact information you provide to us through any form shall be deemed as valid delivery contact information. Such notifications will have a significant impact on your rights and obligations, so please pay close attention to them in a timely manner. The aforementioned information shall be deemed to have been delivered under the following circumstances:

(1) If published in the form of web page announcements, it shall take effect upon publication (unless otherwise stated);

(2) If sent in electronic form (including system notifications, in-site messages, emails, etc.), it shall be deemed to have been delivered upon successful sending.

 

10.3 We may send notifications to the contact information you provide during the use of the Official Website and the Services for purposes such as user message notification, identity verification, security verification, and user experience research. In addition, we may also share commercial information about services, functions or activities that may be of interest to you through the aforementioned contact information. If you do not wish to receive such information, you may unsubscribe through the unsubscribe method provided in the email or contact us directly to unsubscribe.

 

10.4 If you have any questions, comments or suggestions about the content of these Terms or the use of the Official Website or the Services, or if you believe that the content of the Official Website or the Services may infringe upon your legitimate rights and interests, you may contact us through the online customer service on the Official Website.

 

## 11. Termination of Services

11.1 In addition to the termination circumstances stipulated in other clauses of these Terms, we have the right to unilaterally terminate the provision of all or part of the Services to you by means of Official Website announcement or system notification 30 days in advance without assuming any liability.

 

11.2 After the termination of the Services, you will not be able to continue using the Services, but we still reserve the right to retain all your data.

 

## 12. Miscellaneous

12.1 The formation, validity, performance, interpretation and dispute resolution of these Terms shall be governed by the laws of the mainland of the People's Republic of China.

 

12.2 Any dispute arising from or in connection with these Terms shall first be resolved through friendly negotiation between the parties. If negotiation fails, either party shall have the right to file a lawsuit with the People's Court of Pudong New Area, Shanghai.

 

12.3 We may update these Terms from time to time according to changes in national policies, technical conditions, product functions, etc. We will publish the updated Terms and remind you of the updated content through appropriate means (website publication and/or system notification, etc.). If you continue to use the Official Website or the Services, you are deemed to have accepted the updated Terms.

 

12.4 Any matters not covered in these Terms shall be resolved by the parties through separate negotiation. If any provision of these Terms is held to be invalid or unenforceable, it shall not affect the validity of the other provisions of these Terms.